DELIVERY & CARRIAGE CHARGES

We have always been leaders in the industry with our Next Day delivery service to ensure we can get our products out to you as fast as we can. We ensure that due to the fragility of some of our products, we take extra special care in the packing of our products to ensure they arrive to you in great condition. Our order cut off time is 3pm for same day processing.

There is no minimum order value for our trade customers.

Please note, as a trade-only business, we will deliver to a consumer address but additional costs do apply. Please contact our customer service team for further details.

All prices are quoted in UAE Dirham (AED) and exclude Value Added Tax (VAT) at UAE rates.

DUBAI CARRIAGE CHARGES

FREE delivery on orders over AED 1000 NETT
ORDERS UNDER AED 1000 NETT
AED 50
ORDERS OVER AED 1000 NETT
AED 0.00/FOC

UAE CARRIAGE CHARGES

FREE delivery on orders over AED 2000 NETT
ORDERS UNDER AED 2000 NETT
AED 100
ORDERS OVER AED 2000 NETT
AED 0.00/FOC
Non-UAE and International customers can nominate a Dubai shipping agent to qualify for the Dubai Shipping charges.

INTERNATIONAL ORDERS

Deliveries outside UAE are calculated on a per shipment basis. Please feel free to contact us on +971 (0) 04 3466917 for further details.

Failure to Receive Delivery

If the given address is not available to take in the delivery, or the order needs to be re-directed to another address other than that of booking, charges will apply. This will be advised prior to re-shipping by our customer service team. If an order is cancelled or delivery refused once the order has left our warehouse, there will bet a 20% restocking charge.

Internet/Mail Order Sales

Whilst we ensure that goods are packed suitably for shipping by our couriers we cannot guarantee how they will travel or be handled by any subsequent deliveries. We require that all goods be inspected prior to sending out to your customers to minimise your risk and additional packaging added if required. Inspired Lighting are only liable for goods delivered to the original delivery address of the order and if necessary any replacements or collections will only be made to the same address.

Our customer service team is available Saturday to Thursday 9am to 6:30pm.
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